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Introduction
Lead Softwares is committed to protecting the privacy of our users. This privacy policy outlines how we collect, use, and store user data from our various apps, including those available on Apple and Google stores. Categories of Information Collected and Stored We collect and store different types of information depending on the app functionality.
This includes: Personal Information: We may collect personal identifying information (Personal Information) such as name, physical address, telephone number, email address, company affiliation, and purchase history. This information is typically collected when users download a trial version of our software, purchase software, register software, register for a LEAD portal account, sign up for newsletters, or use our support site. Non-Personal Information: We also collect anonymous information about user visits to our websites, including the time and length of visits, pages looked at, and the site visited before coming to ours. This information is used to monitor and measure traffic and develop ideas for enhancing our sites. Cookies and Tracking Technology We use cookies or similar technologies to improve the user experience on our site, analyze trends, administer the website, track users' movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but disabling cookies may limit the use of certain features or functions on our website or service. How We Use Information We use the collected information for several general purposes: Fulfilling User Requests: We use the information to fulfill user requests for certain products and services. Personalizing User Experience: We use the information to personalize the user experience on our sites. Keeping Users Informed: We use the information to keep users up to date on the latest product announcements, software updates, special offers or other information we think they'd like to hear about. Improving Services: We use the information to better understand user needs and provide better services. Transacting Business: We use the information to transact business with users, including contacting them for license information, license renewal, payments, and status reports. Social Media and Other Public Spaces Our websites may link to third-party social media sites such as Facebook and Twitter. User interaction with these and other third-party hosted social media sites is governed by the privacy and use policies of those sites. Any information, including Personal Information, user profiles, and content posted to public spaces or websites, will be available to other users of the public spaces and websites.
Information Transfer, Processing, and Storage
We may transfer, process, and store data about users on servers located in a number of countries. Your Personal Information may therefore be transferred to, processed, and stored in a country different from your country of residence, and be subject to privacy laws that are different from those in your country of residence. Specifically, Personal Information, as described in this policy, is stored on US-based data servers or in Cloud Storage Services managed by US companies. Information collected within the European Economic Area (EEA) and Switzerland may, for example, be transferred to and processed by third parties referred to below that are located in a country outside of the EEA and where you may have fewer rights in relation to your Personal Information. By providing your Personal Information to us, you are consenting to the transfer, processing, and storage of your Personal Information in countries outside of your country of residence and, specifically, the transfer, processing, and storage of your Personal Information in the US.
Information Sharing and Disclosure
Your Personal Information is never shared outside Lead Softwares without your permission, except under conditions explained below. Inside Lead Softwares, data is stored in controlled servers with limited access. Your information may be stored and processed in the United States or any other country where Lead Softwares, its subsidiaries, affiliates, or agents are located. Lead Softwares may send your Personal Information to other companies or people under any of the following circumstances:
- we need to share your information to provide the product or service
- we need to send the information to Lead Softwares authorized distributors who work on behalf of Lead Softwares to provide a product or service and they are prohibited from using that information for any other purpose.
In certain situations, Lead Softwares may be required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We will also disclose your Personal Information if required to do so by law, such as to comply with a subpoena.
Retention and Deletion
We will retain Personal Information for as long as the user's account is active, as needed to provide the user with products or services, as needed for the purposes outlined in this Policy, as necessary to comply with our legal obligations, or as permitted by law. If we receive a valid and legally enforceable request to delete Personal Information, we will use reasonable efforts to delete the information in a manner designed to ensure it cannot be provided.
Changes to Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make significant changes to the Privacy Policy, we will note the changes on the main page of our website and/or contact users by email. We recommend reviewing the policy frequently.
Communication Opt-in
By voluntarily providing your name and email address to Lead Softwares when requested, you are explicitly “Opting-in" to receive product and services information, special offers, and general marketing material. If you don‘t want Lead Softwares to send you e-mail regarding Lead Softwares products, services, or special offers, you may opt-out at any time. Opt-out links to unsubscribe to further marketing email communications are available on all marketing-related e-mail communications.
Data and Submissions
In the course of using certain of our software and support services, you may provide us with access to your data (including image files and Personal Information). If you choose to use our support services, you may post information on our support forums or submit information at your discretion in order to more fully describe a problem or issue. We agree that we will only use such information for providing technical support, bug fixes, or developing enhancements and improvements to our software.
European Customers and Visitors
As a US-based company, we store and process user data in our owned and controlled data centers located in the United States. By providing your Personal Information to us, you are consenting to the transfer, processing, and storage of your Personal Information in countries outside of your country of residence and, specifically, the transfer, processing, and storage of your Personal Information in the US.